An AI teammate that plugs into your existing helpdesk — flat price, no seats, $299 floor
A polished choice for a small team already on a helpdesk, with the catch that a solo pays $299 a month for 500 credits to use only 200 of them.
Setup: Same day · Control: Approves before acting
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eesel AI sells itself as hiring a teammate rather than buying a tool. It connects to the helpdesk you already use — Zendesk, Freshdesk, Gorgias, Front, Help Scout, HubSpot, Salesforce and others — plus sources such as your help centre, Google Docs, Notion, Confluence and past tickets, and then works tickets and chats inside that system. It can answer customers directly, leave drafts for approval, triage and route, and take real actions through connected tools, such as looking up an order in Shopify, checking a policy, tracking, exchanges and refunds within limits you set. It also works in Slack, a chat bubble, email and a browser extension, and you can simulate it against historic tickets before letting it near customers, which is a genuinely reassuring way to launch. Handoff stays in your helpdesk: unresolved work is simply a ticket for you, with eesel's work logged. The model is admirably clean — one fixed monthly price, one credit per ticket or chat however long it runs, every integration included, no per-seat or platform fee. The problem for this directory's reader is the floor. The smallest paid batch is $299 a month for five hundred credits, so a solo resolving two hundred conversations pays for capacity they do not use, on top of the helpdesk they already fund.
Flat monthly price for a batch of credits — 1 credit per ticket or chat however long, no per-seat or platform fee; your existing helpdesk cost is on top
| Plan | Published price |
|---|---|
| Free | $0 — 100 credits to try everything, no card required |
| Teammate | $299/mo — 500 credits/mo (larger batches: 1,000 credits $499/mo, 2,500 credits $999/mo on the pricing page) |
| Managed support | $5,000/mo flat — eesel runs your whole support team |
| Enterprise | Custom pricing |
Integrations we verified: Zendesk, Freshdesk, Gorgias, Help Scout, HubSpot, Salesforce, Shopify, Slack
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One flat workspace price for chat, email and social — AI credits included, no per-seat shock
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